Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

- Your name
- Email address
- Phone number
- Company or business name
- Information you provide when you contact us
- Information submitted through forms on our website
- Technical information such as IP address, browser type, device information, and website usage data
- How We Use Your Information

We may use your information to:

- Respond to your enquiries
- Provide product or business information
- Process requests you submit through our website
- Improve our website, services, and customer experience
- Communicate with you about enquiries, orders, or partnerships
- Maintain website security and performance
- Comply with legal or regulatory obligations
- How We Collect Information

We collect information when:

- You fill in a contact form
- You email or call us
- You request information about our products or services
- You interact with our website
- Cookies and similar technologies collect website usage information
- Sharing of Information

We do not sell your personal information.

We may share your information only where necessary, including with:

- Service providers who help us operate our website or communications
- Professional advisers where required
- Regulatory, legal, or government authorities where required by law
- Technology providers supporting website hosting, analytics, or form handling

Any such sharing is limited to what is reasonably necessary for business, legal, or operational purposes.

Data Retention

We keep personal information only for as long as necessary for the purpose for which it was collected, including to respond to enquiries, maintain business records, meet legal obligations, resolve disputes, and enforce agreements.

Where we no longer need your information, we will securely delete it or anonymise it where appropriate. Privacy guidance commonly expects organisations to explain either their retention periods or the criteria used to decide them.

Your Rights

Subject to applicable law, you may have the right to:

- Be informed about how your personal information is used
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Object to certain processing of your information
- Request deletion of your information where appropriate
- Withdraw consent where processing is based on consent

Kenya’s ODPC states that data subjects have rights including being informed, access, objection, correction, and deletion of false or misleading data.

Cookies

Our website may use cookies and similar technologies to improve user experience, understand website traffic, remember preferences, and support website functionality.

For more information, please see our Cookie Policy.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies separately.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our website, email, or phone.

Effective Date: 01/04/2026
Business Name: Maifa Bites Limited
Email Address: Lamumba Road (Near Qubaa School), Mombasa, Kenya

Phone Number: +254 727 886 689
Website: maifabites.com

We’re here to help. Reach out to our team for product enquiries, pricing, distribution, or any information you need.

We supply quality everyday products to businesses and households across Kenya, offering reliable retail and wholesale solutions with a strong focus on value, consistency, and customer service.

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CONTACT

Address: Lamumba Road (Near Qubaa School), Mombasa, Kenya

© Copyright Maifa Bites Limited.  All Rights Reserved